Palliative Care Services
At a time when you or a member of your whānau are faced with a life-limiting illness and need palliative care support, we are able to deliver support to ensure you can live as optimally and comfortably as possible with our Palliative Care Services.
Improving quality of life
Our compassionate Palliative & Supportive Care team aims to support your family as well as providing you with the best quality care and options to allow you to live as fully and comfortably as possible. We respect your wishes and ensure your dignity.
Palliative care treatment is not just about your physical well being, our experienced staff can help you to have the best possible quality of life, by helping you with your social, cultural, spiritual and emotional needs as well.
Conditions which may require Palliative Care Services
- Cancer
- Multiple sclerosis
- Parkinson’s
- Dementia
- Congestive heart failure
- Chronic Obstructive Pulmonary Disease(COPD)
- Many other life-limiting conditions
Palliative Care Services offered
- Assessment of needs and ongoing care
- Palliative Care treatment and referral to specialist services if required
- Support care
- Coordination of palliative care services
- Advance Care planning
The focus of our Palliative Care clinic is to optimise quality of life when coping with incurable illness by ensuring your physical, social, cultural and spiritual needs are met and the whole family is supported : tinana, hinengaro, whānau and wairua.
Frequently asked questions
To join our clinic, you first need to fill out the patient enrolment forms to register with the PHO that we belong to. This is a Ministry of Health requirement.
You will need to provide proof of identity and eligibility which may include the following forms of identification:
- NZ Passport or NZ birth certificate
- International passport with resident visa OR work visa of minimum 24-month duration
On the enrolment form you need to indicate which of our doctors (currently taking new patients) that you would like to be registered with.
Yes. As part of completing your enrollment, we request that you have a new patient screening appointment with one of our Nursing or Medical Centre Assistant team members.
This new patient appointment enables our team to work with you to better understand your current health and wellbeing.
Following the new patient appointment as above, you can book your first consultation with your nominated doctor.
All GP appointments are 15 minutes long.
- One appointment is for a single health issue.
- Should you wish to have a 30-minute GP appointment, it will be charge at a non-subsidized rate.
- Depending on your age and health, one of our specialist nursing or pharmacist clinicians may be able to spend more time with you.
If you are a new patient, you will get full access to the patient portal “My Indici” once you have completed your enrolment.
Payment is required at time of consultation. Please note that unpaid accounts will incur an additional $10 monthly administration cost.
There may be additional costs for treatments/tests/materials
We recommend that you book your future appointments via your patient portal My Indici.
If you need an urgent appointment, then please phone the clinic. We have doctors available to discuss your urgent health needs on the day.
All consultations are by appointment only.
Patient portals are secure online sites where patients can access their health information and interact with their general practice. Set up access to your patient portal at http://www.botanyjunctionmedical.co.nz/patient-portal/ or email info@bjdocs.co.nz if you would like help.
We recommend that you plan ahead and request your repeat medicines via your patient portal My Indici two weeks before you run out. If you do not have access to a portal, you can phone us and leave a message with the nurse to organise this. Our doctors use an electronic prescribing system which can send your prescription to your local pharmacy (please specify name and location).
Under 14 years free
14-17 years $16
18+ years $18.50
Urgent prescription 14+ years $27.50
The results of tests that have been ordered by our Doctors will be available on My Indici when they have been reviewed. If your test results are of concern you will be contacted by one of our team.
We are open
Monday 7am to 5pm
Tuesday 8am to 5pm
Wednesday 7am to 5pm
Thursday 8am to 5pm
Friday 8am to 5pm
Saturday 8am to 12pm (Midday)
For health services after hours visit East Care Accident & Medical, 260 Botany Road, Golflands, Auckland 2013. Their phone is 09 277 1516.
These are consultation prices only.
Under 14 Years - Free
14 - 17 years - $13.00
18 years & over - $29.50
Note charge is the same for in person or by phone or video as you are still receiving the same high quality health provider assessment, diagnosis and planning.
We understand that things can change on the day, but we ask that you call us to advise that you are not able to make your appointment. If we do not hear from you minimum 2 hours prior to your scheduled time, you will receive an invoice for this missed appointment.