Long-term conditions management
Lifelong health conditions require ongoing management of chronic pain, medication and diet planning. Long-term conditions (LTCs) can impact your ability to work and your general enjoyment of daily living. We help you manage long-term conditions supporting your self-care and stress management.
How are long-term conditions managed?
Managing Long-term conditions (LTCs) requires a team-based approach led by our nurses specialising in Long-term conditions and supported by GPs. Naturally, this means not only treating the symptoms of the LTC disease but also addresses your mental health and wellbeing.
Furthermore, it includes strategies to support your ability to work, carry out day to day activities and enjoy recreation. Fortunately, we will help you to manage chronic pain, understand your medication and treatments, help you maintain and improve mobility, and support you in planning a healthy diet. It’s good to know that management of stress & long-term conditions can also improve the quality of your life.
Also, our Self management education classes can help you take control of your Long Term condition and improve your ability to manage your pain, disease or illness and any mental health aspects that come with that.
LTC Management Programmes and Treatments include:
- Diabetes care
- Chronic Pain management
- Prescribing correct medications, treatment options
- Mental health management
- Physical therapies
- Stress management
- Osteoarthritis classes
- Cognitive behavioural therapy
- Needs Assessment
- Advance care plans
- Healthy diet planning
- Exercise programmes and managing fatigue
- Palliative care
- Heart monitoring and ECG
We can help you manage long-term conditions, from Mental Health to Pain including:
- Diabetes
- Chronic pain
- Cardiovascular disease
- Long covid
- Arthritis
- Depression
- Bipolar disorder, Epilepsy
- Chronic kidney disease
- Respiratory disease Asthma, COPD
- Dementia
- Cancers
- Mental illness & mental health management
- Chronic fatigue syndrome
- Obesity
- Osteoporosis
Make a time to see one of our LTC experts and we will make a plan to improve your health journey with ideas to support you in your management of you Long Term Conditions.
Frequently asked questions
To join our clinic, you first need to fill out the patient enrolment forms to register with the PHO that we belong to. This is a Ministry of Health requirement.
You will need to provide proof of identity and eligibility which may include the following forms of identification:
- NZ Passport or NZ birth certificate
- International passport with resident visa OR work visa of minimum 24-month duration
On the enrolment form you need to indicate which of our doctors (currently taking new patients) that you would like to be registered with.
Yes. As part of completing your enrollment, we request that you have a new patient screening appointment with one of our Nursing or Medical Centre Assistant team members.
This new patient appointment enables our team to work with you to better understand your current health and wellbeing.
Following the new patient appointment as above, you can book your first consultation with your nominated doctor.
All GP appointments are 15 minutes long.
- One appointment is for a single health issue.
- Should you wish to have a 30-minute GP appointment, it will be charge at a non-subsidized rate.
- Depending on your age and health, one of our specialist nursing or pharmacist clinicians may be able to spend more time with you.
If you are a new patient, you will get full access to the patient portal “My Indici” once you have completed your enrolment.
Payment is required at time of consultation. Please note that unpaid accounts will incur an additional $10 monthly administration cost.
There may be additional costs for treatments/tests/materials
We recommend that you book your future appointments via your patient portal My Indici.
If you need an urgent appointment, then please phone the clinic. We have doctors available to discuss your urgent health needs on the day.
All consultations are by appointment only.
Patient portals are secure online sites where patients can access their health information and interact with their general practice. Set up access to your patient portal at http://www.botanyjunctionmedical.co.nz/patient-portal/ or email info@bjdocs.co.nz if you would like help.
We recommend that you plan ahead and request your repeat medicines via your patient portal My Indici two weeks before you run out. If you do not have access to a portal, you can phone us and leave a message with the nurse to organise this. Our doctors use an electronic prescribing system which can send your prescription to your local pharmacy (please specify name and location).
Under 14 years free
14-17 years $16
18+ years $18.50
Urgent prescription 14+ years $27.50
The results of tests that have been ordered by our Doctors will be available on My Indici when they have been reviewed. If your test results are of concern you will be contacted by one of our team.
We are open
Monday 7am to 5pm
Tuesday 8am to 5pm
Wednesday 7am to 5pm
Thursday 8am to 5pm
Friday 8am to 5pm
Saturday 8am to 12pm (Midday)
For health services after hours visit East Care Accident & Medical, 260 Botany Road, Golflands, Auckland 2013. Their phone is 09 277 1516.
These are consultation prices only.
Under 14 Years - Free
14 - 17 years - $13.00
18 years & over - $29.50
Note charge is the same for in person or by phone or video as you are still receiving the same high quality health provider assessment, diagnosis and planning.
We understand that things can change on the day, but we ask that you call us to advise that you are not able to make your appointment. If we do not hear from you minimum 2 hours prior to your scheduled time, you will receive an invoice for this missed appointment.